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FAQ's 15.5kWh Battery

Q: How many batteries can I connect together?
A: You can connect up to 15 units in parallel.

Q: What inverter brands does the PACE BMS work with?
A: The BMS supports various inverters like Victron, Pylontech, Growatt, etc., but inverter integration is not required for the batteries to function.

Q: How do I connect the battery to a Victron inverter? (Optional)
A: You'll need a separate Victron Cerbo GX and a type B Victron battery BMS to VE CAN cable. The battery connects to the Cerbo GX, which then connects to your inverter using a VE.BUS cable.

Q: What are the dimensions of the 15.5kWh battery?
A: The battery is 500mm wide, 230mm long, and 830mm tall (excluding wheels). With wheels, the height increases by 100mm.

Q: Can I use your battery with other brands?
A: No, Fogstar batteries are not compatible with other brands due to potential differences in power, size, and system compatibility.

Q: Why isn't Fogstar on my inverter's "approved list"?
A: Fogstar believes these inverter lists limit consumer choice and restrict competition. They prioritise making batteries accessible and view these lists as hindering industry-wide progress. While they may not be officially "approved," the batteries are still be compatible in most instances.

Q: Does self-installation void the warranty?
A: No, self-installation does not affect your warranty.

Q: How does the automatic heating work?
A: When temperatures drop below 5°C, the battery automatically activates its internal heating system. This allows it to charge and perform optimally even in cold environments as low as -20°C, ensuring reliable operation in various climates.

Q: How does the battery arrive?
A: The 15.5kWh battery arrives in a plywood container that may require panel disassembly for easier access.

Safety Precautions

Q: How many people are needed to lift the battery?
A: Due to its weight (140kg), at least six people are required to lift the battery safely, adhering to all safety regulations.

Q: What safety measures should I take when moving the battery on wheels?
A: Use caution to prevent tipping. Ensure stability during movement and use the levelling pads, not the wheels, to support the weight.

Wall Mounting

Q: Can I wall mount the battery?
A: Yes, but it's crucial to consider the following:

  • Wall material: Use appropriate fixings designed for the specific wall material (drywall, concrete, brick, wood stud).
  • Wall strength: Ensure the wall can support the combined weight of the battery and mounting bracket. Doubling up studs or adding reinforcement might be necessary.
  • Professional consultation: It's highly recommended to consult a structural engineer or qualified contractor to determine the best and safest mounting method for your specific wall.

Q: What should I do with the wheels after wall mounting?
A: You can remove the wheels for wall mounting, but remember to reinstall the bolts afterward to prevent dust and insect entry.

Setting Up Your Battery

Q: How long does it take to set up the battery?
A: The basic installation process for a one-battery system should take approximately 20 minutes.